Your 028 number is set up within a few days of signup. Your email inbox works straight away. Full refund if your number hasn't arrived within 30 days of paying.
What works while you wait
Your @agentline.nz inbox, the MCP connection and the REST API all work before the number arrives. Your agent can read and send email and use wait_for_code for codes sent by email.
Until the number is assigned, SMS tools and the API return 409 number_pending. That's expected, and it clears once the number is assigned.
How to tell when it's ready
Every Agentline NZ number is a NZ 028 business messaging number assigned to your account alone. Ask your agent "What's my Agentline NZ number?" or check your dashboard to see when yours is ready.
FAQ
What if my number never arrives?
Full refund if your number hasn't arrived within 30 days of paying. Email support@agentline.nz and we'll sort it out.
Related
- How do refunds work at Agentline NZ?
- How does the Agentline NZ trial work?
- What's the difference between 028 and 021 numbers in New Zealand?
Start free · Start free with an email inbox (no card), or take a 7-day trial of Starter or Pro to get a number.