Standard NZ mobile numbers only (020–029). No landlines, short codes, premium or international numbers. Until you're on a paid plan, your agent can only email or text your own verified email address and mobile number.
What kind of messages
Transactional and assistant messages only: replies, bookings, confirmations, reminders people asked for, and codes. Marketing, promotions, cold texts and bulk texts are blocked.
Daily limits
| Limit | Value |
|---|---|
| SMS per minute | 10 |
| SMS per day | 150 |
| New SMS recipients per day | 25 |
| Emails per minute | 10 |
| Emails per day | 200 |
| API requests per minute, per key | 120 |
Monthly plan allowances apply on top of these limits.
People who reply STOP
If someone texts STOP, Agentline NZ opts them out and blocks further texts to them from your account. The API returns 403 for opted-out recipients.
FAQ
Can my agent text overseas numbers?
No. Standard NZ mobile numbers only (020–029). No landlines, short codes, premium or international numbers.
Can my agent text people who haven't contacted me?
Only for transactional messages they'd expect, such as a booking confirmation they asked for. Marketing, promotions, cold texts and bulk texts are blocked. See What we don't allow.
Related
Start free · Start free with an email inbox (no card), or take a 7-day trial of Starter or Pro to get a number.