These are workflows an AI agent can run today with an Agentline NZ New Zealand 028 number and @agentline.nz email inbox, step by step, using the same MCP tools and REST API in every connected assistant. Each one says which plan it needs, which tools the agent calls and which limits apply.
Starter is NZ$29/month and Pro is NZ$79/month. Start free with an email inbox (no card), or take a 7-day trial of Starter or Pro to get a number. Your 028 number is set up within a few days of signup. Your email inbox works straight away. Full refund if your number hasn't arrived within 30 days of your first payment. Agentline NZ is not GST-registered, so no GST is charged.
To connect your assistant first, pick it from the setup guides.
Workflows
- Confirm appointments by text with your AI agent: The agent texts a customer to confirm an appointment, reads the reply and updates the booking, with STOP handled for you. Needs: Starter or Pro with a live 028 number. During the trial it can only text your own verified mobile. Tools:
get_my_number,send_sms,list_messages,mark_read. - Let your AI agent sign up to services with its own inbox: The agent signs up to a service with its own @agentline.nz address or 028 number and collects the verification code itself. Needs: An @agentline.nz inbox, which works from day one. SMS codes need Starter or Pro with a live 028 number. Tools:
get_my_number,wait_for_code,list_emails,read_email,mark_read. - Answer calls to your agent's 028 number: Callers hear your greeting and leave a voicemail the agent reads as a transcript, or the call rings through to a SIP voice agent such as ElevenLabs. Needs: Pro after the trial converts, on a number with voice switched on. Tools:
get_voice_settings,update_voice_settings,list_calls,send_sms.
Rules for every workflow
- Transactional and assistant messages only: replies, bookings, confirmations, reminders people asked for, and codes. Marketing, promotions, cold texts and bulk texts are blocked. See What we don't allow.
- Until you're on a paid plan, your agent can only email or text your own verified email address and mobile number.
- Standard NZ mobile numbers only (020/021/022/027/028/029). No landlines, short codes, premium or international numbers.
- You're the sender of everything your agent sends. See What does the UEMA mean for SMS and email sent by AI agents?.
Weighing up other ways to text?
How should an AI agent get two-way SMS in New Zealand? sets an Agentline NZ 028 number against NZ short codes and Twilio, with costs and setup times.
FAQ
Which assistants can run these workflows?
Any assistant or agent framework that can connect to a remote MCP server or call a REST API, such as Claude, Claude Code, Cursor, OpenClaw or your own code. In the ChatGPT app, wait_for_code and the voice settings tools aren't available and one-time codes are hidden, so use another client for sign-ups and call settings.
Does the agent get told when a reply arrives?
No. Agentline NZ stores every inbound text, email and voicemail, and your agent reads them when it next checks with list_messages, list_emails or list_calls. Use unread_only with mark_read so each check only shows what's new.
Start free · Start free with an email inbox (no card), or take a 7-day trial of Starter or Pro to get a number.