Short answer
Short answers to common questions about an Agentline NZ New Zealand 028 number and @agentline.nz email inbox. If yours isn't here, email support@agentline.nz.
Starter is NZ$29/month and Pro is NZ$79/month. Start free with an email inbox (no card), or take a 7-day trial of Starter or Pro to get a number. Your 028 number is set up within a few days of signup. Your email inbox works straight away. Full refund if your number hasn't arrived within 30 days of your first payment. Agentline NZ is not GST-registered, so no GST is charged.
To connect your assistant first, pick it from the setup guides.
Help articles
- How do refunds work at Agentline NZ?: If your Agentline NZ 028 number hasn't arrived within 30 days of your first payment, you get a full refund. Here's how refunds and billing work.
- How long does it take to get my Agentline NZ number?: Your Agentline NZ 028 number is set up within a few days of signup; your inbox works now. No number within 30 days of your first payment means a full refund.
- How are SMS segments counted on Agentline NZ?: Agentline NZ counts outbound SMS in segments the way carriers bill them, 160 characters each or 70 with emoji or macrons. Here's how it affects your allowance.
- How does the Agentline NZ trial work?: The Agentline NZ 7-day trial of Starter or Pro takes a card up front and gives you 1 number, 1 inbox, 10 SMS and 50 emails, sent only to you.
- How do I create an Agentline NZ API key?: Create an Agentline NZ API key under Dashboard → API keys and send it as a Bearer token to the REST API or MCP server. Keep it secret; revoke unused keys.
- How does wait_for_code get one-time codes for my agent?: wait_for_code waits up to 55 seconds for a one-time passcode to arrive by SMS or email at your Agentline NZ number or inbox, then returns it to your agent.
- What happens to my number when I cancel Agentline NZ?: When a paid Agentline NZ plan ends, your 028 number is held for 14 days, or 2 days after a cancelled trial, then released. Released numbers can't come back.
- What happens when my AI assistant sends a text?: When your assistant texts through Agentline NZ, the message is checked for spam and marketing, rate-limited, logged and sent from your NZ 028 number.
- Who can my agent text and email with Agentline NZ?: Agentline NZ texts standard NZ mobiles only, for transactional messages people expect. Trial accounts can only message their owner's verified email and mobile.
- Why does my text say sent instead of delivered?: Agentline NZ's NZ carrier doesn't return delivery receipts, so texts show as sent, not delivered. Here's how to confirm a message arrived.
Start free · Start free with an email inbox (no card), or take a 7-day trial of Starter or Pro to get a number.